JOB TITLE: Front of House Assistant
REPORTS TO: Administration Manager
PAY-RATE: £19,632 to £21,391
ICMP is an Independent HE provider based in London delivering a variety contemporary music degrees and CertHE’s in Creative Musicianship, Songwriting, Popular Music Performance, Creative Music Production, Music Business and Master’s degrees in Popular Music Performance and Songwriting; a HNC in Music Performance and Part-time courses in Guitar, Bass, Drums, Vocals, Music Production, Music Business and Songwriting.
ICMP has been developing and delivering music education and training to students of contemporary music for over 30 years, longer than any other UK school. Key to our philosophy is the understanding that every student is unique. We have always focused therefore on the needs and potential of individual students, ensuring that the music education we provide is tailored and personalised, giving the best chance of success in the very competitive and challenging environment of the music industry.
An exciting opportunity has arisen for a professional, highly organised, and customer-focused team player to join ICMP as Front of House Assistant. As well as Front of House responsibilities the role will include provision of comprehensive administrative assistance in the Programme Support Team; enhancing the student experience by providing a student centred and academic service. The post requires you to be the ambassador for ICMP as the reception is the first point of contact for all staff, students, internal and external customers. This will involve meeting, greeting and answering enquiries in a flexible and friendly manner as well as providing administrative assistance to the Programme Support Team and to the wider Faculty towards the effective day to day running of the School.
This is a busy and varied role requiring a meticulous attention to detail and an ability to multi-task ensuring that all tasks are executed effectively to the highest of standards. You will have outstanding communication and interpersonal skills and take pride in providing a service that exceeds expectations.
It is desirable that you would previously have worked in a Front of House capacity with administrative experience. Proven customer service skills and a ‘can do’ attitude will enable you to succeed in this role. You will also be a proficient user of a variety of computer packages including MS Office and will be used to working both independently and in a team.
Previous experience of working in an Educational environment is preferred, however this is not essential. This role is to cover a period of maternity leave and will be on a fixed term basis.
Apply for this role
If you are interested in applying for this position, please send a covering letter along with your CV to email@example.com
Deadline for applications: 6th August 2018
Note: ICMP is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.